What the percentage means

Availability is the proportion of time a service is usable during a defined period. A target such as 99.9% does not by itself explain which users, features or maintenance windows are included.

The calculator uses calendar minutes and a simple percentage. Contracts and internal objectives may calculate service availability differently.

Questions behind an availability target

  • What counts as unavailable or degraded?
  • Are planned maintenance windows excluded?
  • Is availability measured for the whole service or individual components?
  • Which monitoring source is authoritative?
  • How are partial and regional failures treated?

Limits of the estimate

The result does not predict actual outages or prove that an architecture can meet the target. A service may experience many short interruptions or one long event and still produce the same total downtime.

Pair availability targets with recovery objectives, service-impact definitions and tested failover procedures.